Layby Terms and Conditions

Laybys at Visions Metaphysical

We are pleased to announce that we now accept Layby Sales.

The following terms and conditions apply to Layby Sale Agreements with Visions Metaphysical.

Who can layby?

Laybys can be made in store in person, via telephone or online via the website.

Minimum purchase of $50 including shipping applies.

Customers may only have ONE layby with Visions Metaphysical at any time. Please pay off an existing layby in full before requesting another layby.

Please note we reserve the right to decline a request to layby. For example, we will not offer layby to customers who have cancelled previous laybys or who have required payments to be chased. Acceptance of a layby is at the sole discretion of Visions Metaphysical.

Deposits and payments:

A 20% deposit of the total order price including shipping is payable immediately to secure the products. 

Payments are then to be made in 8 equal weekly instalments.

Laybys must be completed and paid in full within  9 weeks of the order date.

Payments can be made via Bank Transfer or over the phone with a Debit plus or Credit Card (Visa, Mastercard)

Dispatching your order:

Once the final payment has been made, we will ship your order.

The goods remain the property of Visions Metaphysical until full payment has been received.

You are welcome to pay the full outstanding amount at anytime to complete your purchase and receive the goods.


Cancellations and changes:

Buyer cancellation:

The Buyer may cancel the Layby Sale Agreement at any time before taking possession of the goods.

The buyer must give Visions Metaphysical notification in writing that you wish to cancel the Layby Sales Agreement.

A Layby Cancellation Charge of 20% of the value of the goods will apply and will be deducted from any money received prior to refunding any balance owed.

The Buyer will receive a refund of any monies paid less the cancellation charge.

This cancellation fee covers the associated administration costs and storage costs and loss of value of stock. 

Seller Cancellation:

If payments are not made on time as agreed, we reserve the right to cancel the layby agreement. We will endeavour to contact you prior to cancelling.

Layby Cancellation Charge of 20% of the value of the goods will apply to cover administration costs, storage costs and loss of value of stock.

If for any reason, beyond our control, the goods are no longer available and no satisfactory substitute can be reasonably obtained, the layby will be cancelled with no cancellation charge and all monies paid will be immediately refunded. 

Changes to layby:

There are to be no changes to the items purchased once the deposit is paid.

No individual items will be removed or added to the layby agreement.

Once the deposit is paid – the price for the goods is agreed upon and will not be changed. We will not pass on any price increases or reductions that may occur due to the nature of price rises or future discount sales or offers.

We will comply with the Fair Trading Act 2013 which governs the rules concerning laybys.


How to purchase via layby:

You can either:

  • Visit our store at 14 Connemara Drive, Northwood
  • Phone us on 03 323 8897 (please have your debit or credit card handy)
  • Place your order as per normal via this website and at Checkout choose the Bank Transfer option (rather than Paypal) as your payment method.

If you make your layby purchase online then please email us at with your order number and your request to enter a Layby Sales Agreement.

If you make the layby purchase via telephone or online, we will email you a confirmation Layby Sales Agreement with the terms, our bank account details, amount of deposit due and 8 subsequent payment dates and amounts. We will deem that you have agreed to our terms of the agreement on receipt of the 20% deposit. 

Policy changes:

Please note, Visions Metaphysical reserves the right to change this policy or cease offering payment by Layby at any time without prior notice. 


If you have any questions, please email or phone us on (03) 323 8897.